Serving Medical Hair-Loss Clients with Care

A medical wig fitting is one of the most meaningful services your shop can offer. Handle it with knowledge and warmth and you'll earn a customer — and an advocate — for life.

Book it private and unhurried

Offer appointments outside peak hours. Give the client space, tissues, and time.

Lead with comfort

Recommend lightweight monofilament and medical-grade caps designed for sensitive or bare scalps. Explain cap construction in plain language.

Match, don't upsell

Bring photos of their natural hair if possible and match length, color, and density. The goal is 'still me,' not 'brand new.'

Know the resources

Many clients qualify for insurance reimbursement under 'cranial prosthesis.' Provide the correct receipt language and point them to support networks like the alopecia foundations.